Vacancy Detail

IT Support Technician

Role: IT Support Technician
Location: Wembley, Middlesex
Salary: £28,000 - £32,000

A growing IT Services business is looking for an IT Support Technician to support one of their customer environments based in Wembley.

This is a user-facing role suited to someone who enjoys being hands-on, visible and embedded within the customer environment rather than sitting behind a remote service desk all day. You will be the go-to person onsite for day-to-day support, working closely with end users while also collaborating with the wider technical team.

The environment is fast-moving and varied, so this role suits someone who is proactive, personable and comfortable taking ownership of issues from start to finish.

Responsibilities:

  • Providing onsite IT support across desktops, laptops and mobile devices
  • Supporting Microsoft 365 technologies including Outlook, Teams and SharePoint
  • Troubleshooting hardware, software and connectivity issues
  • Managing users and devices across Active Directory / Entra ID
  • Escalating more complex issues where required whilst remaining the onsite point of contact
  • Assisting with onboarding, moves and general user support

Technical Requirements:

  • Windows Servers
  • Microsoft 365
  • Azure / Entra ID
  • Network Troubleshooting
  • Intune / Autopilot
  • AV / meeting room support

This is a strong opportunity to join a growing IT Services business that is continuing to expand its onsite support offering across multiple customer environments.

Keywords: Onsite Support Technician, IT Support Technician, Desktop Support Engineer, EUC Engineer, 1st Line Support, 2nd Line Support, Microsoft 365, Active Directory, Entra ID, Intune, IT Services, MSP, Wembley, London


Location: Wembley, London | Salary: £28000 - £32000 per year | Job type: Permanent | Posted: 06/05/2026

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